On the 10th September, Harvey’s Brewery held their annual Pub Awards

…and we won… the Silent Customer Awards – Innovation Award

There was a warm service, great atmosphere, delicious food and quirky interiors. It was a lovely, rural country pub which we hadn’t visited before in the evening and we think it really comes into its own at night. There was an enjoyable mix of people and ages, making it welcoming and inviting for all.

Harvey’s employ the services of Silent Customer to visit their pubs on a regular basis throughout the year to gain important customer feedback.

Janet Wood, Founder and Director of Silent Customer, was in attendance to present the awards.

Thank you to Harvey’s Brewery and all the team at the Elephants Head for making this possible.


We are winners